FAQ

How do I place an order?

To place an order, simply browse our products, add items to your cart, and proceed to checkout. Follow the prompts to enter your shipping information and payment details.

What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and Shop Pay for secure and convenient transactions.

How long will it take to receive my order? 

Shipping times vary depending on your location. Typically, domestic orders are delivered within 3-5 business days, while international orders may take 7-14 business days.

Do you offer international shipping?

Yes, we ship to most countries worldwide. Shipping costs and delivery times may vary based on the destination.

What is your return policy?

We offer a 60-day return policy for most items. Products must be unused and in their original packaging. Please contact our customer service team to initiate a return.

How can I track my order? 

Once your order ships, you'll receive a confirmation email with a tracking number. You can use this number to track your package on our website or the carrier's site.

How do I contact customer support?

You can reach our customer support team via email at Eteckboutique@gmail.com or through the contact form on our website. We aim to respond to all inquiries within 24 hours.